Privacy Policy
DATE OF LATEST VERSION: 26th of July 2024
At UNIQSOME we committed to upholding the privacy and security of the information provided by every person (User) accessing and using any version of the www.uniqsome.com Website on a compatible device. This privacy policy briefly outlines the manner in which We collect and use User information. By accessing or using the Website (UNIQSOME), You signify that You have read, understood, and agree to be bound by this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice, and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Platform. Your continued access and use of the Platform following any such change constitutes your agreement to follow and be bound by the updated Privacy Policy. For this reason, We encourage You to review this Privacy Policy each time You access and use the Platform. Your use of the Platform and any disputes arising therefrom are subject to this Privacy Policy.
1. Information Collected
a) We collect personal information by which You can be identified, including without limitation, name, mobile number, address, email id, etc. (or Personal Information). It is clarified that:
i) Some User information is mandatory, while others are optional. We will always inform You which is which.
ii) Additional information may be gathered during subsequent use of the Platform whenever You choose to provide it.
b) Certain mandatory information is collected at the time of registration on the Platform to enable You to log in and for Us to verify your identity, and to safeguard against illegal activities like fraud and misappropriation.
c) To use the facilities and services available on the Platform, You may be required to provide additional personal information after registration, which will be collected only with your express consent.
d) We may also automatically receive and collect certain anonymous information in standard usage logs through the web server, including mobile-identification information obtained from "cookies," mobile network information, standard web log information, usernames, passwords, and other security and usage-related information.
e) You may choose to provide Us with access to certain personal information stored by third parties like social networking sites (e.g., Facebook and Twitter). We will have access to such information to the extent allowed by your privacy settings on that site and your specific authorization.
f) After obtaining your specific consent to allow the Platform to access your SMS inbox, we may collect relevant information from text messages (SMS) received by You from providers of services and/or products (including retail outlets, financial institutions, mobile carriers, and utility companies) to provide better services and products. We will only access business messages that originate from alphanumeric senders.
g) To enhance our ability to provide valuable services and experiences, We may:
i) Automatically receive, collect, and analyze your location information accessed through methods including GPS, IP address, and cell tower location.
ii) Collect information pertaining to your device and its usage, including the names of other applications on your mobile device, how You use them, information about your device, and your use of features or functions on your device.
2. Method And Manner of Use of User Information
a) We will retain User Information only to the extent necessary to provide products to Users. If we no longer need your information, We will remove it from our systems. If We keep the information for a longer duration, it will be for the sole purpose of satisfying legal, contractual, or regulatory obligations. The information collected may be utilized for various business and/or regulatory purposes, including:
i) Registration of the User on the Website.
ii) Processing User orders/requests and provision of products.
iii) Completing transactions and billing for products provided.
iv) Complying with legal obligations.
v) Technical administration and customization of the Website.
vi) Ensuring the Website content is presented effectively to Users.
vii) Dealing with requests, inquiries, complaints, or disputes and other customer care activities.
viii) Communicating any changes in our services, Privacy Policy, or Terms of Use.
ix) Verification of User identity and prevention of fraud.
x) Responding to your communication, archiving such information, and using it for future communications regarding updates, newsletters, offers, new services, and promotions.
b) We may use Personal Information for internal business purposes, such as data analysis, audits, developing new products, enhancing our Platform, improving our services, identifying usage trends, and determining the effectiveness of our promotional campaigns.
c) By providing information through the Platform, You agree or promise that the owner of such information has expressly agreed to allow or license Us to use the information as set out in this Privacy Policy, without the payment of any fees.
3. Sharing Of Information
a) We shall not use User information for any purpose other than in connection with the Platform. We shall not rent, sell, or share User information and shall not disclose any personally identifiable information to third parties unless:
i) It is with the User’s permission.
ii) It is in connection with the services rendered through the Platform.
iii) It is to help investigate, prevent, or take action regarding unlawful and illegal activities, suspected fraud, potential threats to safety or security, violations of our terms and conditions, or as a defense against legal claims.
iv) It is required to comply with court orders, requests/orders, notices from legal authorities or law enforcement agencies.
v) It is to facilitate joint or co-branded services requested by the User.
vi) It is required by law or regulation.
vii) There is a merger with or transfer of business to another entity, in which case User information will be transferred to the new entity following this Privacy Policy.
viii) It forms part of the information we share with advertisers on an aggregate basis.
b) We ensure that any third party receiving User information maintains the same level of data protection as provided under this Privacy Policy.
4. Information Security
a) User information is stored in access-controlled facilities with restricted access and protected through encryption during transmission over the internet.
b) It is the responsibility of the User to keep their password confidential and to log out before sharing the device with a third party.
c) While we use industry standards to protect User information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, We cannot guarantee its absolute security.
d) Our collection, usage, and sharing of User information comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws.
5. Procedure For Removing User Name from the Records
a) Upon receiving a User’s written request, We shall remove and delete all information provided by the User. However, We shall retain such Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
b) If the User no longer wishes to receive notifications about our services, they may change notification preferences by contacting us at support@uniqsome.com. We reserve the right to close the User account if they opt out of receiving crucial notices required for our services.
c) Information collected for registration will be retained for 180 days after the cancellation or withdrawal of the User’s registration.
6. Advertisements
a) We contract with third parties to serve advertisements on our behalf across the internet and the Platform. Advertisers may collect information about your visits to our Platform and interaction with our products and services.
b) Advertisers may use information about your visits to the Platform and other websites to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry-standard technology used by most major websites.
c) Certain third-party vendors, advertising platforms, remarketing platforms, and customer query management platforms use cookies to serve advertisements based on the User's prior visits to our Platform.
7. Cookies And Other Tools
a) We collect information about You using cookies, tracking pixels, web beacons, and other technologies (collectively, “Tools”). This information helps us understand, customize, and improve User experience and manage our advertising.
b) Your web browser can be set to control whether You accept cookies. If You reject cookies, some website functionality may be lost.
c) When visiting our Platform, we collect:
i) Log data: Information automatically recorded by our servers, including browser information and mobile app usage.
ii) Cookie data: Information recorded through cookies, including session cookies and persistent cookies, to remember preferences and serve relevant advertisements.
8. Procedure For Correcting Inaccuracies in User Information
a) Users may correct or update information online. In the event of lost access details, Users can retrieve or receive new access details by emailing support@uniqsome.com.
b) The Grievance Officer will acknowledge complaints within forty-eight hours and resolve them within fifteen days of receipt.
c) The Company will take reasonable measures to remove or disable access to content that violates privacy, nudity, or impersonation guidelines within twenty-four hours of receiving a complaint.
d) A mechanism for receiving complaints under clause 9(c) will enable individuals to provide necessary details.
10. Opt-out Provision
a) Users have the option to withdraw their consent at any time by sending a written request to the Company. If a User withdraws consent, the Company may choose not to provide goods or services for which the information was required.
b) Even if You opt-out of receiving marketing communications, We retain the right to send non-marketing communications (such as security alerts and administrative messages).
11. Notifications
a) We will periodically inform Users, at least once a year, of their rights and obligations under this Privacy Policy and the Terms of Use.
b) We will inform Users of any changes to our Terms of Use or Privacy Policy at least once a year.
12. Contact Information
a) If You have questions about your information, please contact us by emailing support@uniqsome.com